PHN Business Support Administrator - Southern Hub
- South Hams, Devon, Hybrid
- Full Time
- £25,989 - £26,403 per annum

Job Location: Follaton House, Totnes + working from home
Opportunities to work flexibly: Yes
Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!
An exciting opportunity has arisen for an enthusiastic and flexible administrator to join a busy team of Public Health Nursing business support staff located in Totnes. This will be for a permanent full time role available for 37 hours per week.
The role is based in Follaton House, and there is the option to work from home for at least part of the time.
Why come and work for Devon County Council?:
- Flexibility with working location
- Excellent health & wellbeing culture within the organisation
- Excellent employee discount scheme – Accommodation, Food & Drink, Leisure & Transport and more!
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- Peninsula Pension scheme membership
- 25 days annual leave (plus bank holidays) – rising to 30 days after 5 years’ service. (pro rata for PT staff)
- Employee Assistance Programme
- Opportunities for promotion and progression within the wider organisation
About the role
Public Health Nursing is made up of Health Visitors, School Nurses, Staff Nurses and Community Health Workers providing support to children and families in Devon and promoting child health and education. It performs an essential role in protecting and safeguarding vulnerable children and families.
Key aspects of the role include:
- Organising clinical diaries to arrange appointments for service users in line with statutory timescales
- Updating and maintaining a variety of information/records systems for clients to a high level of accuracy
- Collating and analysing data as and when required, and the provision and presentation of data to managers and other agencies
- Being proactive in ensuring the accuracy of data on the organisation’s systems and databases
- Ensure the office administration is maintained efficiently with regard to visitors, telephone calls, filing, photocopying and general stock ordering.
- Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation
About You
- You will have experience of working in an administrative role
- You will have good planning and organisational skills and the ability to meet deadlines
- You will have the ability to prioritise and manage workload within a busy environment
- You will have excellent communication skills, both written and verbal
- Your attention to detail and accuracy will be excellent
Are you interested by what you have seen above? Then do not delay! This is your opportunity to join a fun, vibrant and dynamic team. Click the apply button below now!
Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone).
For an informal discussion about the role, please contact Matthew Smith on 01392 388751 or email matthew.smith@devon.gov.uk
How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
- This role requires a DBS disclosure.
Reference: REQ009651
Job Details
- OrganisationDevon County Council
- Work LocationSouth HamsDevonHybrid
- Work Postcode
TQ9 5NE
- Reference
REQ009651
- Occupational GroupAdministrative, Secretarial & Office Support
- Salary Details
£25,989 - £26,403 per annum
- Job TermPermanent
- Appointment TypeFull Time
- Hours
37 hours per week
- Closing Date
13/05/2026
- DBS Check Required
Yes
