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Family Key Worker - Tide House

Location: Tide House, Bideford, DevonRole Type: Office based (no home working)Reporting To: Registered ManagerAbout Tide House Tide House is a Residential Family Assessment Centre rated as ‘Good’ by Ofsted (August 2025). We undertake parenting assessments for up to five families placed with us, providing ‘expert evidence’ to support families, local authorities and care proceedings. Families have self-contained accommodation of 1-3 bedrooms, allowing us to support families with multiple parents and children. Tide House utilises relational approaches to support families to care for their children in a safe and consistent way, alongside undertaking the required assessment of them, as directed by the Local Authority or Court.The role The purpose of this role is to provide consistent safeguarding oversight, practical support and evidence-informed assessment input for families during their placement at Tide House, while working closely with the wider multi-disciplinary team. As a Family Key Worker, you will have a primary responsibility for supporting the safeguarding of children during their time at Tide House. Alongside day-to-day monitoring, support and safeguarding work with families, you will use your skills and experience to gather evidence and contribute to the parenting assessment led by the Social Worker. The Family Key Worker also takes a lead role in ensuring the child’s needs are understood and responded to during the assessment period, and in coordinating the family placement plan.You will be joining a multi-disciplinary team that includes Social Workers, Therapists, Assessment Support Workers and Family Key Workers. The team is highly skilled and experienced in supporting families with a wide range of needs, including mental ill health, substance use, learning disabilities, domestic abuse and past trauma. There is a clear focus at Tide House on encouraging parents to do things themselves, and for us to assess this, rather than stepping in to do things for them. This role has an important safeguarding responsibility, both for the families you directly work with and as part of the wider safeguarding culture throughout the organisation. Close support, clear communication and regular recording all help to ensure children at Tide House are kept safe and that their wellbeing is promoted. This role must be undertaken fully in the office, as it involves direct safeguarding oversight, in person support to families, timely communication with colleagues and access to placement information and monitoring systems. Working hours are 08:00 – 16:00, Monday to Friday plus part of the on-call rota.The successful candidate will have: Professional experience of support or care for children and/or vulnerable adults The ability to balance the need to support a family with the need to assess what they are able to do for themselves A commitment to safeguarding A trauma-informed approach to working with parents, whilst ensuring a child-focus to the assessmentExperience of producing accurate written records and using technology effectively to support assessment and safeguarding practice An ability to communicate effectively, verbally and in writing The confidence to role model best practice and support the development of colleagues A commitment to professional developmentWhat we offer at Tide House:- A warm, person‑centred organisation making a real difference A homely, nurturing environment where people feel valued Small enough for strong relationships, big enough for real opportunities A supportive culture focused on improving lives every day - Clear values and meaningful purpose Everything we do is centred around safety, wellbeing and getting it right for families A commitment to delivering the best possible outcomes for families through consistent, high quality and relational practice A shared vision that everyone is part of and contributes to - Supportive, visible and experienced leadership Managers who listen, guide and actively support you A collaborative multi‑disciplinary approach Friendly and approachable leadership team Regular 1:1 and group supervision Robust, supportive induction Structured induction programme to help you feel confident in your role o Hands-on learning and guidance from experienced staffShadowing shifts and ongoing mentoring- Shadowing shifts and ongoing mentoringWe invest in developing your skills and career Training and qualifications funded (by agreement) Pathways for progression into different roles- Meaningful rewards Highly competitive salary Paid annual leave (33 days, inclusive of Bank Holidays for this role) Paid sick leave Private healthcare Company pension Paid flu vaccine o Paid eye care Annual staff celebration and social event - Excellent IT systems Bespoke, in-house, case management system Responsive, in-person IT support Easy-to-use systems that help you succeed in your role Tools designed to make your work smoother and more efficient- A great working environment A calm, positive and well-maintained office setting Tea, coffee and biscuits, as needed! A team culture built on kindness, respect and collaboration A supportive atmosphere where everyone looks out for each otherJob description Please see attached.Safeguarding Tide House is committed to safeguarding and promoting the welfare of children and adults. Safer recruitment practices are followed to ensure all candidates are suitable to work with vulnerable individuals. This includes robust vetting procedures, comprehensive pre‑employment checks, and an expectation that all staff uphold our safeguarding policies at all times. This role, as it involves regulated activity, will require an enhanced Disclosure and Barring Service (DBS) check, verification of identity, scrutiny of employment history, and the gathering of suitable references. Equal opportunities Tide House is an equal opportunities employer. We are committed to ensuring that no applicant or employee is discriminated against directly or indirectly as a result of any protected characteristic. On-call This role includes an expectation of being ‘on-call’ approximately one week in five, which equates to approximately 10 weeks per year.How to apply If you would like to apply, then please complete the application form which can be found here: https://forms.cloud.microsoft/e/EFTbGFx8DJIf you would like an informal discussion about this opportunity, then please contact Charlotte Parker-Hall on 01237 237120.

Deputy Manager - Tide House

Role type: Office based, with limited home working by agreement where appropriate to the duties being undertakenReporting to: Registered ManagerAbout Tide HouseTide House is a Residential Family Assessment Centre rated as ‘Good’ by Ofsted (August 2025). We undertake parenting assessments for up to five families placed with us, providing ‘expert evidence’ to support families, local authorities and care proceedings. Families have self-contained accommodation of 1-3 bedrooms, allowing us to support families with multiple parents and children.Tide House utilises relational approaches to support families to care for their children in a safe and consistent way, alongside undertaking the required assessment of them, as directed by the Local Authority or Court.The RoleAs Deputy Manager, you will provide senior operational leadership across Tide House, with a primary focus on safeguarding children, maintaining high standards of practice and supporting the Registered Manager with the safe and effective running of the service.You will provide day-to-day leadership to the staff team, supporting Family Key Workers and Assessment Support Workers to deliver safe, consistent monitoring and high-quality recording. You will also contribute to the assessment work led by the Social Worker, helping ensure that children’s needs are met throughout the assessment period and that emerging risks are responded to promptly.This is a senior role within the service. You will help ensure that practice remains consistent with placement plans, risk assessments, policies, procedures, National Minimum Standards and regulatory expectations. You will support staff to understand what is required of them, maintain oversight of daily practice and promote a calm, consistent and child-focused approach across the centre.The Deputy Manager will also deputise for the Registered Manager when required and appropriate. This may include supporting service oversight, staff supervision, quality assurance, safeguarding decision-making and operational responses to urgent matters. Deputising does not replace the Registered Manager’s regulatory responsibility for the service, but it does require confidence, professional judgement and the ability to provide clear leadership when needed.You will be joining a multi-disciplinary team that includes Social Workers, Therapists, Assessment Support Workers and Family Key Workers. The team are highly skilled and experienced in supporting families with a wide range of needs, including mental ill health, substance use, learning disabilities, domestic abuse and past trauma.This role has an important safeguarding responsibility, both for the families you directly work with and as a contributor to the wider safeguarding culture throughout the organisation. Close support, clear communication, professional curiosity and regular recording all support us to ensure children at Tide House are kept safe and their wellbeing promoted.This role is, by default, undertaken fully in the office; however, limited hybrid working may be agreed where appropriate to the duties being undertaken at the time. Working hours are typically 8am - 4pm (Monday - Friday), alongside participation in the second on-call rota. Flexibility will be required to respond to operational need, safeguarding issues, staffing pressures, placement transitions, meetings and urgent matters where Deputy Manager oversight is required.We will consider alternative working patterns, including part time, alternative hours or some weekend working, providing this meets the needs of the service.Registered Social Worker ApplicantsWe would particularly welcome interest from candidates who are Registered Social Workers. Where a candidate is suitably experienced and Social Work England registered, we would be open to discussing whether the role could be amended to make best use of their professional registration, skills and experience. This may include consideration of amended responsibilities and an enhanced salary package.The successful candidate will have:• Applicants should be willing to work towards, or already hold, a relevant Level 5 leadership and management qualification, where this is required or agreed as part of the role. Social Work England registration is welcomed, but is not essential, unless amended responsibilities are agreed for a suitably experienced Registered Social Worker.• Experience of providing leadership, supervision or operational oversight within a children’s social care, residential, safeguarding or family support setting.• A strong understanding of safeguarding children and the ability to make clear, proportionate and timely decisions.• Experience of supporting staff to work consistently with placement plans, risk assessments, policies and procedures.• The ability to maintain high standards of recording, professional communication and practice oversight.• Confidence in responding to incidents, emerging risks and changing family circumstances.• The ability to work collaboratively with Social Workers, Therapists, Family Key Workers, Assessment Support Workers and external professionals.• A relational, trauma-informed approach to working with families, while maintaining a clear child focus.• The ability to provide calm, visible and consistent leadership across the staff team.• Excellent organisational skills, emotional resilience and the ability to manage competing priorities.• A commitment to professional development, reflective practice and continuous service improvement.What we offer at Tide House:A warm, person‑centred organisation making a real difference• A homely, nurturing environment where people feel valued.• Small enough for strong relationships, big enough for real opportunities.• A supportive culture focused on improving lives every day.Clear values and meaningful purpose• Everything we do is centred around safety, wellbeing and getting it right for families.• A commitment to delivering the best possible outcomes for families through consistent, high quality and relational practice.• A shared vision that everyone is part of and contributes to.Supportive, visible and experienced leadership• Managers who listen, guide and actively support you.• A collaborative multi‑disciplinary approach.• Friendly and approachable leadership team.• Regular 1:1 and group supervision.Robust, supportive induction• Structured induction programme to help you feel confident in your role.• Hands-on learning and guidance from experienced staff.• Shadowing shifts and ongoing mentoring.Support for your career progression• We invest in developing your skills and career.• Training and qualifications funded (by agreement).• Pathways for progression into different roles.Meaningful rewards• Competitive salary.• Paid annual leave.• Paid sick leave.• Private healthcare.• Company pension.• Paid car parking (for this position).• Paid Social Work England registration fees (if social work qualified).• Paid flu vaccine.• Paid eye care.• Annual staff celebration and social event.Excellent IT systems• Bespoke, in-house case management system.• Responsive, in-person IT support.• Easy-to-use systems that help you succeed in your role.• Tools designed to make your work smoother and more efficient.A great working environment• A calm, positive and well-maintained office setting.• Tea, coffee and biscuits, as needed!• A team culture built on kindness, respect and collaboration.• A supportive atmosphere where everyone looks out for each other.Job DescriptionPlease see attached.If you would like an informal discussion about this opportunity, please contact Karl Knill on 01237 237120.SafeguardingTide House is committed to safeguarding and promoting the welfare of children and adults. Safer recruitment practices are followed to ensure all candidates are suitable to work with vulnerable individuals. This includes robust vetting procedures, comprehensive pre‑employment checks and an expectation that all staff uphold our safeguarding policies at all times.This role, as it involves regulated activity, will require an enhanced Disclosure and Barring Service (DBS) check, verification of identity, scrutiny of employment history and the gathering of suitable references.Equal OpportunitiesTide House is an equal opportunities employer. We are committed to ensuring that no applicant or employee is discriminated against directly or indirectly as a result of any protected characteristic.How to ApplyIf you would like to apply, then please complete the application form which can be found here: https://forms.cloud.microsoft/e/HqaqT0mMJZ.Shortlisted candidates will be expected to demonstrate how their experience, values and approach align with the Deputy Manager job description, including safeguarding leadership, supervision, quality assurance, professional recording and child-focused decision-making.

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Behaviour Support Worker - Clyst Vale Community College

Exeter, Devon
Multiple Terms
£23,379 per annum

Clyst Vale is a thriving and vibrant 11- 16 Community College situated five miles from Exeter. Visitors to Clyst Vale usually comment on the friendly, orderly atmosphere, the courtesy of our students, and the purposefulness in lessons. We have clear expectations and systems, but far more important are the excellent working relationships we establish between staff and students, as well as staff and parents. We remain the only Secondary school in Devon to be accredited Gold Rights Respecting School status. The Role Starting in September, we are seeking a committed, compassionate and resilient Behaviour Support Worker to join our dedicated pastoral team. This is a rewarding opportunity to make a genuine difference in the lives of young people by supporting their behaviour, wellbeing and engagement in school. You will play a key role in promoting positive behaviour by working with students across KS3 and KS4 who may face behavioural, social, emotional or mental health (SEMH) challenges. Supporting targeted intervention and strong relationship-building, you will help remove barriers to learning and support students to achieve their full potential. You will need to have experience of working with children or young people and possess strong behaviour management skills and the ability to remain calm under pressure. We can offer A unique opportunity to work within a Rights Respecting School with a strong community ethos A supportive CPD programme Free on-site parking We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS check is required for all successful candidates. Online checks will be carried out for all shortlisted candidates. You can find our Child Protection and Safeguarding Policy here https://www.every.education/Open/Document?guid=0923b6e6-5dbf-4e8c-aee2-b38dcff3e266&display=True Please note we do not offer Skilled Worker visa sponsorship to non-UK citizens To apply, please visit our website: https://www.clystvale.org/362/vacancies Closing date for all applications is Midnight Sunday 30th August 2026.

Information Governance Officer - Devon and Somerset Fire and Rescue Service

Exeter, Devon
Full Time
Garde 6: £38,220 rising annually to £40,777 (gross) per annum

Devon and Somerset Fire and Rescue Service (DSFRS) is looking for an experienced and enthusiastic Information Governance Officer to join our Information and Data Governance team within the Digital, Data and Technology (DDaT) Department. Location: Service Headquarters, Exeter. There would be the possibility of some home working, or working from another Service location on occasion if agreed with the hiring manager. About us DSFRS is the largest non-metropolitan Fire and Rescue Service in England, providing prevention, protection, and emergency response services across Devon and Somerset. We help to create a safer world for our communities by working to prevent fire and rescue emergencies before they happen. We achieve this through the dedication, expertise, and teamwork of our people. Find out more UKAbout the role This is an exciting opportunity to play a key role in helping the Service meet its statutory information governance and compliance obligations. As part of our Information Governance team, you will provide expert advice and support across a range of information governance activities, including managing information requests, assessing data protection risks, investigating security incidents and promoting best practice across the organisation. This role would suit someone who enjoys problem-solving, working with people, and making informed decisions based on legislation and guidance. Find out more Key responsibilities: Manage information requests under UK GDPR, Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR). Conduct Data Protection Impact Assessments (DPIAs) and assess information processing risks. Investigate information security incidents, identify trends, and support risk mitigation. Deliver training and awareness of information governance best practice across the Service. About you We’re looking for someone with: Practical experience and knowledge of data protection and freedom of information Strong attention to detail and the ability to follow detailed processes accurately. Excellent organisational skills, with the ability to manage competing priorities and deadlines. Outstanding communication and customer service skills, with the confidence to support colleagues at all levels. A sound understanding of UK GDPR, Data Protection Act, FOIA, and EIR Why Join Us? At DSFRS, you’ll enjoy a rewarding career where your work helps protect the communities across Devon and Somerset. We also offer: Flexible and hybrid working arrangements Generous pension scheme Excellent annual leave entitlement Family-friendly policies Professional development and career progression opportunities Free gym access and fitness coaching Health and wellbeing support, including physiotherapy and counselling services Blue Light Card discounts Benenden Health membership options Cycle to Work scheme Access to sports, social and charity support networks What Our People Say "DFSRS is a gratifying place to work. I've had opportunities to gain qualifications and experience across different areas, and there's a strong culture of cooperation throughout the Service." Service Desk Technician "I genuinely feel valued, respected and included. There is a real team ethos, strong leadership, and excellent opportunities for growth and progression." Information Governance Officer For an informal discussion about the role, please contact Ola Young at Oyoung@dsfire.gov.uk . Our values We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding policy. Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act (1974) Exceptions Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences and reprimands. Devon and Somerset Fire Authority are committed to the rehabilitation of offenders, and as such any positive disclosure will incorporate a reasonable and proportionate response. As a Service and as individuals: We are proud to help We are honest We are respectful We are working together Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us. How to apply To apply, complete the application form and provide evidence against the following key criteria: Attention to detail and ability to produce accurate, high-quality work. Knowledge of UK GDPR, DPA, FOIA, and EIR. Excellent customer service and stakeholder support skills. Strong planning and organisational abilities. Effective communication skills across all levels. To help you complete this part of the application form please click Apply Now to see the word document "Information Governance Officer essential criteria for application". Please download this document and complete it with your evidence in relation to the above criteria. You can then upload this where requested when completing your application. Applications will be shortlisted based on the evidence submitted against these criteria. Closing Date: 23:59 on 31 August 2026.

Assistant Management Information Officer

Exeter, Devon, Hybrid
Full Time
£26,824 - £28,598 per annum

The Children's & Young People's Futures Management Information Team provides data and reporting services to several services including Children's Social Care, Inclusion & Learning and SEND, Public Health Nursing, Adopt South West and the Youth Offending Service. We are seeking a motivated and analytical individual to join our team, supporting the provision of performance management information and data analysis for Inclusion & Learning and SEND services. The postholder will work to support the statutory requirements relating to monitoring, moderation and data collection of the Early years profile, Phonics screening and KS1 assessments. The post holder will require a strong interest in IT software solutions, customer support/training, continuous system improvement, data analysis and providing project support in delivering systems and solutions to customers and stakeholders. The roles responsibilities will include: Data Management Data input The checking and validation of data Data security and quality (GDPR Compliance) Supporting the production of standard management information reports including supporting documentation User Support Provide support to school administrators and other staff to ensure accurate data collection Data and Intelligence/Reporting Supporting the production of standard management information reports including supporting documentation If this is you, we would be keen to hear from you. For further information or to discuss the role please contact Ben Williams or Joshua Gray ben.williams@devon.gov.uk or Joshua.Gray@devon.gov.uk The role will be a hybrid role with home and office working. Office working will be at County Hall, Exeter. How to apply Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply. Please click Apply Now to see the Job Description. DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our  Equality and Diversity webpages .  For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council Happy to Talk Flexible Working  - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.   We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.  This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.  Personal data we collect from you will be processed in accordance with the  Applicant privacy notice .  For more information about Working for Devon please visit  our Working for Devon page .  We cannot consider visa sponsorship at this time. UK Right to Work is required.   For further guidance on right to work in the UK, please visit:  Work in the UK - GOV.UK (www.gov.uk).   This role requires a DBS disclosure. Reference: REQ010391

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Behaviour Support Worker - Clyst Vale Community College

Information Governance Officer - Devon and Somerset Fire and Rescue Service

Assistant Management Information Officer