Helpline Practitioner - South West Grid for Learning
- Exeter, Devon
- Multiple Terms
- £24,000 per annum, pro-rata

Join South West Grid for Learning Charitable Trust and contribute to our two-decade legacy in online safety. We're seeking individuals passionate about digital well-being to join our team. Your role here will be more than a job; it will be a part of a mission to make the internet a safer place.
As a member of our team, you'll collaborate with experts, gain knowledge, and contribute to impactful projects. We offer opportunities for professional growth and the satisfaction of making a real difference.
Joining the company offers a comprehensive benefits package including continuous support and training, increasing annual leave (up to 30 days), a generous pension plan, and a wide-ranging Employee Assistance Program covering health and therapy treatments. Additional perks include an employee discount platform, family-friendly policies, annual flu jabs, and eco-friendly commuting schemes like Cycle to Work. This package aims to support employees' well-being and professional growth.
If you're committed to online safety and eager to shape the future of digital health, we welcome your expertise. Join us in our continued journey to create a safer digital world. Your skills are crucial to our ongoing mission. Together, let's build a responsible online environment for future generations.
For further information and to apply please visit Careers - Job Listings | SWGfL or send your CV and Cover Letter to recruitment@swgfl.org.uk.
Job Details
- OrganisationOther Organisations
- Work LocationExeterDevon
- Work Postcode
EX2 5WS
- Reference
EK1926
- Occupational GroupEducation SupportYouth & Community
- Salary Details
£24,000 per annum, pro-rata
- Job TermFixed
- Appointment TypePart TimeTerm Time
- Hours
Part time, term time only
- Closing Date
07/04/2026
- DBS Check Required
Yes
