Watchkeeper
- Multiple Locations
- Full Time
- £29,572 - £32,654 per annum (plus 30% unsociable hours salary enhancement)
Are you a motivated and hard working individual who thrives in a fast paced operational environment? An exciting opportunity has arisen in the Network Operations Control Centre (NOCC) as a Watchkeeper.
Operating 24/7 365 days a year to a 12 week roster and principles you will support the authority in discharging its Network Management Duty across Devon’s extensive highway network. Working with emergency services, multi-agency partners, and the wider council authority in a dynamic and often fast-paced environment. Knowledge of the highway environment, geography, weather, and Local Government would be desirable however, customer service, incident resolution, problem solving, IT, and administrative skills are essential.
The role will also require the individual to monitor and manage intelligent traffic systems and CCTV Systems, interpret weather information and pro-actively utilise web-based applications in order to support day to day activity of winter dervice delivery.
The role is varied and the successful candidate will need wide ranging skills at their disposal when liaising with a variety of external agencies, such as, the emergency services, weather forecasters, Environment Agency, Highways Contractors.
The role will include out of hours lone working and at times involve high pressured, sensitive situations, when your personal qualities would need to be self-motivated, capable under pressure, well organised and be confident to follow standing procedures and use initiative during major incidents.
You will also need to possess a strong team ethos to support the wider Network Operations teams during normal working. You will be required to obtain an SIA CCTV licence, which will involve a Basic DBS check, and Level 2 police vetting.
Due to the nature of the work this position is fixed based role in the NOCC at Great Moor House, Exeter.
If you require further information or would like to discuss the role please contact Andy Cole (NOCC Manager) on 01392 385074
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
Reference: REQ007523
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 7NL
- Reference
REQ007523
- Occupational GroupHighways, Transport & Traffic
- Salary Details
£29,572 - £32,654 per annum (plus 30% unsociable hours salary enhancement)
- Job TermPermanent
- Appointment TypeFull Time
- Hours
37 hours per week
- Closing Date
24/03/2025
- DBS Check Required
Yes