Watchkeeper (Bus Service Improvement Project)
- Multiple Locations
- Full Time
- £29,572 - £32,654 per annum
Secondment to 31st March 2027
INTERNAL ONLY (DCC Employees Only)
Are you looking for a fresh challenge? Do you thrive in fast-paced, high-pressure situations?
The Network Operations Control Centre are looking for a driven, enthusiastic individual, who can make calculated decisions, to join the team as a Watchkeeper, with specific duties in supporting the Bus Service Improvement Project. Continuing to build on the excellent working relationship with bus operators across Devon, you will have a pivotal role in delivering this important project. You will be a point of contact for bus operators ensuring issues that may impact the bus network are communicated in advance or reactively due to highway incidents.
Our team of Watchkeepers work on a rolling 12-week work pattern to cover 24/7 365 operations. This role does not work to this pattern, but a flexible approach is required. Unsociable hours payment will be made for any cover worked outside of normal office hours.
Main day to day tasks to discharge DCC's network management duty include, but are not limited to:
- Monitoring our county wide CCTV network.
- Monitoring the weather through web-based software
- Traffic management and fault detection through our Urban Traffic Control systems
- Maintaining communications with the public, DCC colleagues, emergency services and many other stakeholders.
- Processing of abnormal load notifications
This communication involves telephone, Police airwaves radio, electronic signage, social media, email, and other web-based software, so require very good written and verbal communication skills. Police vetting to NPPV2 will be required with a basic DBS check undertaken.
Highways experience and a knowledge of the public transport system in Devon is desirable, but being an adaptable and a critical thinker, is a must.
Interview Date: 01/08/2025
Should you require any further information regarding this role please contact Andy Cole - NOCC Manager andy.j.cole@devon.gov.uk or Richard Brown - Network Operations Manager richard.brown@devon.gov.uk
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
Reference: REQ008126
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 7NL
- Reference
REQ008126
- Occupational GroupHighways, Transport & Traffic
- Salary Details
£29,572 - £32,654 per annum
- Job TermSecondment
- Appointment TypeFull Time
- Hours
37 hours per week
- Closing Date
20/07/2025
- DBS Check Required
Yes