Social Care Assessor - EDS Adults Service (Ref.3419)

  • Devon
  • Full Time
  • £24,432 to £27,514 per annum (pending 22/23 pay award) + 20% unsocial hours allowance

About us

Our Emergency Duty Service (EDS) provides key responses to urgent out-of-hours child protection and adult safeguarding concerns and carries out assessments under the Mental Health Act, as well as facilitating support to vulnerable Adults.


Following our new innovative in-house Emergency Duty Service (EDS) re-design, we are really excited to announce that we will be launching a new pioneering model for our out of hours services in Devon County Council. 

This revised service will be introduced as early as September 2022. It will involve implementing specialist service models for our 3 core EDS services (Adults, Childrens and Mental Health) which will provide an improved, streamlined way of partnership working. This initiative includes significant new investment and staffing levels to ensure improvements to our EDS. This enables increased positive outcomes for our children, young people and their families / carers, and to vulnerable adults and people experiencing mental health crises.

Our re-design has meant that we will have the additional qualified roles now become available and we would like to welcome internal staff workforce to apply for these in the first instance.


About the post

The post holder will work under the instruction and guidance of the Advanced Social Workers, responding to referrals from a wide range of professionals, service users, family members and carers.


The role includes receiving, recording and prioritisation of referrals, supporting the Advanced Social Workers on duty, carrying out initial assessments and formulation of short-term crisis plans through negotiation with service users, families, carers and other agencies to operate until the next working day or signpost the referrer to other appropriate professionals and agencies.


The post holder will be required to work evenings, weekends & Bank Holidays on a rota basis.


About you

You will be NVQ Level 3 in Health & Social Care qualified or have equivalent experience


You must be able to work independently and within a team, and have a high standard of analytical, assessment, organisational and communication skills.


You will need to have the ability to prioritise referrals based on risk assessments and have the personal qualities to maintain the ability to make professional and sound decisions whilst working under pressure.


You will have excellent organisational and communication skills, be able to prioritise work to meet deadlines.

You will be a strong key team player, with a flexible attitude and commitment to the service.


How to apply

When applying, please state your reason why you would like to apply and how you will add value to the EDS service in your supporting statement. 


If you have any queries, please contact Karen Careford, Service Manager, Lead for Children’s Social Care and Adult Safeguarding EDS –   / 07967 472934

If you would like to speak to a peer informally, please contact Harriet Cadman  to arrange.


Closing date is Wednesday, 17th August 2022.

Interview dates are 30th and 31st August 2022

Apply Now

Job Details

  • OrganisationDevon County Council
  • Work LocationDevon
  • Work Postcode


  • Reference


  • Occupational GroupSocial Care & Health

  • Salary Details

    £24,432 to £27,514 per annum (pending 22/23 pay award) + 20% unsocial hours allowance

  • Job TermPermanent
  • Appointment TypeFull Time
  • Hours

    37 Hours Per Week

  • Closing Date


  • DBS Check Required