Service Support Officer
- Multiple Locations
- Part Time
- £25,992 - £27,711 pro rata, per annum

We are looking for a well organised and self-motivated person to join the Business Support Team within the Fostering Department.
You will need to have good communication and interpersonal skills. You will be able to quickly respond to changing priorities whilst maintaining excellent attention to detail and possess excellent administrative and organisational skills to undertake tasks across the full range of business support activities.
You will need to be able to demonstrate the ability to:
- Work as a member of a team within a busy office environment, ensuring work is produced to a high standard, working to appropriate deadlines by prioritising your workload.
- Pay attention to detail and input data accurately.
- Process sensitive and confidential information, knowing when to share information and keeping the Council’s data safe.
- Use initiative.
- Have an understanding of MS Office and effectively utilise technology and IT systems, including the use of agile working.
- Embrace change and work flexibly.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Why work for Fostering?
Fostering Devon is a large, countywide service that provides foster care placements to children and young people in the care of the local authority. We also recruit new foster carers, look to make foster placements permanent, provide training and support to our existing carers, undertake specialist parenting assessments. The teams care passionately about what they do, about the foster carers/supported lodgings hosts they support, and the difference a good placement can mean for children and young people in care.
In turn there is a supportive working environment and the commitment to continuous improvement means we don’t stand still but work hard to do the best we can for our carers and the children of Devon.
The support we provide in Business Support is flexible and responsive to the goals of the Fostering Service and its individual teams. We have six Service Support Assistants and nine Business Support Assistants, some full time and some part time. They take responsibility for supporting one or two teams, individually or with a colleague, but also cover each other as required. Some tasks are common across teams and offices, others more specialised depending on the work of the team and the support they require.
For an informal discussion please contact Jo Partridge, Service Support Manager, on 01392 383000.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
- This role requires a DBS disclosure.
Reference: REQ007598
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 4QD
- Reference
REQ007598
- Occupational GroupAdministrative, Secretarial & Office Support
- Salary Details
£25,992 - £27,711 pro rata, per annum
- Job TermPermanent
- Appointment TypePart Time
- Hours
18.5 hours per week
- Closing Date
05/04/2025
- DBS Check Required
Yes