Service Support Officer
- Multiple Locations
- Multiple Terms
- £25,992 - £27,711 per annum, pro rata
Job type: Permanent
Hours: 4 x 37 hours per week (full time) x 2 and 25.9 hours per week (part time)
Number of positions: 5.4
Job Location: Office location (any Devon County Council office base will be considered) + working from home
Opportunities to work flexibly: Yes
Are you looking for an administration role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you! We are looking for a number of well organised and self-motivated people to join the Business Support Team and fill these vital role supporting the County Panels Team in the Children and Families service.
We have a number of vacancies as follows;
We are looking for as many full time applicants as possible to fill the 4 x full time vacancies, but would consider part time if it fits the needs of the business. (Available posts/hours; 4 x 37 hours per week (full time) x 2 and 25.9 hours per week).
What skills & qualities we need from you?:
- Previous office/administration experience
- Have a good understanding of Microsoft Office (O365)
- Ability to use a laptop
- Positive & enthusiastic attitude towards learning and supporting your colleagues
- Excellent experience of live note taking (typed)
- Processing of sensitive and confidential information
- Excellent attention to detail and input/record data accurately
- Good communication skills & the ability to build good working relationships with team members and wider colleagues
- Ability to plan workload for the day and be adaptable when service needs might change
- Ability to think on your feet and work with colleagues to resolve problems
- Remain calm and resilient under pressure
- Ability to work in a pressurised environment
- Excellent attention to detail
- Excellent organisational skills
- Use initiative
- Prioritise your workload
- Flexibility to pick up additional tasks/support colleagues
- Sense of humour
What key tasks/responsibilities will the role involve (SSO):
- Attendance at Panel meetings (remotely via Microsoft Teams) to take accurate notes of the meetings
- You will be using a laptop and various internal systems and Microsoft packages to conduct your role
- You will be working in an ‘agile’ way – some home working and some office-based work
- Working within a shared mailbox with the County Panel Team
- Drafting & responding to emails
- Full administration of organising panel meetings and follow up action
- Uploading/downloading evidence to/from internal systems (Eclipse database)
- Inputting data into spreadsheet/word documents/Eclipse database
- Supporting other administrative staff with office operations
Why come and work for Devon County Council?:
- Good rates of pay (Grade D: £25,992 - £27,711)
- Flexibility with working hours and agile working locations
- Excellent health & wellbeing culture within the organisation
- Excellent employee discount scheme – ‘Devon Discounts’ – Accommodation, Food & Drink, Leisure & Transport and more!
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- Employee Assistance Programme
Are you interested by what you have seen above? Then do not delay! This is your opportunity to join a fun, vibrant and dynamic team. Click the apply button below NOW!
Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself! Please express your preference for the hours of work you are applying for.
Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone) on Friday 21st February 2025. Please ensure you are available to attend an interview during this time before submitting an application.
If you would like to find out more about the role above, please feel free to contact Louise Day on 01392 386 280 for an informal discussion before applying.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages
- Happy to Talk Flexible Working- The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice
- For more information about Working for Devon please visit our Working for Devon page
- This role requires a DBS disclosure
Reference: REQ007417
Job Details
- OrganisationDevon County Council
- Work LocationDevonHybrid
- Work Postcode
- Reference
REQ007417
- Occupational GroupAdministrative, Secretarial & Office Support
- Salary Details
£25,992 - £27,711 per annum, pro rata
- Job TermPermanent
- Appointment TypeFull TimePart Time
- Hours
4 x 37 hours per week (full time) x 2 and 25.9 hours per week (part time)
- Closing Date
17/02/2025
- DBS Check Required
Yes