Referral Triage and Playgroup Coordinator - The Olive Project
- Multiple Locations
- Part Time
- £24,274 pro rota, per annum
At the Olive project, we believe that black and minoritized victims of abuse deserve a specialist service that takes into account their needs and lived experiences. We believe that everyone has their own lived experience and this experience is impacted through a wide range of discrimination and oppression such as race, immigration status, sexual orientation and disability. By centring these voices and experiences, we can provide a more humane and effective service. We are unapologetically a Black Feminist organisation. We believe that change can happen. We do not accept oppression and discrimination as being a natural state of humankind. We support and value all the communities that fight for equality and justice and stand with them in solidarity.
Purpose of the post:
- To manage our referral service for BMVS wanting to access our support services.
- To Co-Ordinate a weekly playgroup for BMVS in order to develop relationships and provide a safe space to access support.
Key responsibilities:
- Provide a pro-active culturally competent service and advice to black and minoritized victims and survivors (BMVS) of domestic abuse/sexual violence to keep them safe.
- Conduct initial need, safety plans and risk assessments with service users.
- To store new referrals onto an online case management system.
- To liaise with colleagues about new referrals and ensure they are allocated in a timely manner.
- To provide immediate safety planning to BMVS at the stage of referral.
- To determine need for crisis accommodation and subsistence for BMVS at first point of contact
- To arrange crisis accommodation and subsistence for BMVS at first point of contact.
- To contribute to project monitoring and feedback surveys.
- To facilitate the weekly playgroup session for BMVS.
- To advertise the playgroup amongst the Olive Project’s client group.
Person Specification
Essential
- Commitment to anti-oppression, equality, equity and justice and/or lived experience of racism and discrimination.
- Ability to understand how racism, misogyny and oppression can impact the experience of domestic abuse and sexual violence.
- Experience of working with black and minoritized victims and survivors of domestic abuse.
- Experience in working with vulnerable people
- Ability to plan own workload, manage time effectively and deal with changing and competing demands
- Ability to communicate with distressed people empathically
- Ability to establish and maintain appropriate boundaries
- Ability to establish and maintain professional working relationships with both clients, colleagues, trustees and other professionals.
- Ability to communicate effectively with a range of professionals
- Ability to use email, Microsoft Office and other relevant IT systems.
- Flexible in approach
- Efficient and punctual
- Non-judgmental
- Willingness to critically assess own performance and reflect on own practice
- Understanding of and commitment to equal opportunities
- Willingness to undertake further training as required
- Knowledge of child protection and safeguarding
How to Apply
The Olive Project encourages people from black and minoritized communities to apply for this job. This includes but is not limited to those from African, Caribbean, South, East and South East Asian and Arab communities. The Indigenous peoples of the Americas, Gypsy and Roma communities and those who identify as mixed and multiple heritage.
To apply, please submit an up to date CV plus a covering letter that is no longer than 2 sides of A4, summarising why you are interested in the role and how your experience, skills, and values align with the job description and person specification.
Submit applications quoting the job reference to alexis@theoliveproject.uk.
Please apply by 5pm on the closing date.
Job Details
- OrganisationOther Organisations
- Work LocationExeterDevon
- Work Postcode
EX4 6PD (Exeter Based with some travel around Devon)
- Reference
RT1
- Occupational GroupSocial Care & HealthYouth & Community
- Salary Details
£24,274 pro rota, per annum
- Job TermTemporary
- Appointment TypePart Time
- Hours
11 hours per week
- Closing Date
24/06/2025
- DBS Check Required
Yes