Internal DCC Employees Only
Care Direct Plus, part of Adult Social Care, has vacancies for a Social Care Assessor based in Exeter, covering Eastern Devon. This is an exciting opportunity if you are interested in progressing your career in the social care field. You will learn new skills and be supported as you gain experience through regular supervision from members of the team. Devon County Council is investing in its social care workforce to ensure that the people of Devon can access appropriate community assets and resources. Be part of our ongoing commitment to excellent delivery and integrated care.
You will be working in the Care Direct Plus team to offer advice and complete assessments for younger adults and older people, primarily via the telephone and other means of remote contact. You will be supporting people to retain their independence, taking a variety of referrals from the public and other professionals, providing advice and information, undertaking holistic assessments and support planning, working in partnership with other agencies, making onward referral, and reviewing services.
We are looking for applicants who will be confident in working with people in sometimes difficult situations, their carers, and other professionals. You will have experience of working in a social care or health environment and have a good understanding of human needs. Ideally you will also have experience of undertaking assessments. You will be able to manage your work individually as well as work as part of a team.
You should be an effective communicator both verbally and through written formats, able to prioritise workload, manage conflict effectively, be flexible and enthusiastic, have good time management skills, and be able to work under pressure. You need to be IT literate and willing to develop your skills. You will be committed to equality and diversity, to good customer service, and to achieving positive outcomes for vulnerable people.
In return, you will be part of a friendly, supportive and experienced team with regular supervision, appraisal, regular team meetings, and access to learning and development opportunities.
The Social Care Assessor role within Care Direct Plus will be working a 5 day week on a staff rotation basis, over six days; Monday to Saturday, office hours. Saturday working attracts an enhanced rate. Currently staff are required to work on average one Saturday every 7 to 10 weeks, though this may be subject to change to meet the needs of the service. We are currently looking for internal applicants only.
Covid-19: whilst national or local restrictions remain in place there will be the opportunity to work flexibly from home; with the Covid-secure work base remaining open for attendance as needed. In future as the Council responds to a more flexible approach to meeting business needs, there will be continued opportunity to work from home for elements of the role.
Please note; the interview process will also consist of short exercise.
Internal applicants only to apply.