Council Tax Team Leader - Teignbridge District Council

You would be:
• Managing, supporting and developing a team of Revenue and Benefits staff
• Working closely with another team leader and the Lead Officer
• Getting involved in the billing, collection, recovery and maintenance of Council Tax accounts and overpaid Housing Benefit sundry debtor accounts
• Administering our Council Tax Reduction scheme
• Dealing with complex cases, customer complaints and appeals

We have: 
• Flexible working
• Local Government Pension Scheme
• Generous annual leave and wellbeing package
• 48.7% off gym membership at Teignbridge District Council Leisure Centres
• Opportunities for career and self-development

You have:
• Experience of working in a Revenue and Benefits environment.
• Experience of managing a team, ideally with equivalent ILM level 3 team leader or supervisory qualification
• IRRV technician or equivalent qualification

You 
•  enjoy solving problems, taking on difficult challenges and finding creative solutions.
•  don’t get flustered easily. 
•  are patient, level headed and cool under pressure.
•  pay attention to details. 
•  can communicate clearly, explaining just about anything to anyone, whether it’s written, virtual, in person or on the phone.
•  think on your feet, like learning new things and when things change you can adapt.
•  are motivated and driven. 
•  volunteer for new challenges without being asked.
•  are going to take ownership of the time you spend with us and truly make a difference.

For an informal discussion please contact Nikki Rawley, Council Tax Lead Officer 01626 215557.

For full job/person specification please refer to the job description.

To apply please visit: Teignbridge Council Jobs

Interview Date: 16th August 2022 at Forde House offices