Business Support - Letterbox
- Multiple Locations
- Full Time
- £24,790 - £25,584 per annum
Job Location: County Hall, Topsham Road, EXETER, EX2 4QD.
Opportunities to work flexibly: Yes
Are you looking for a role where you make a difference to the lives of children and families? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued, and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you.
We are currently looking for a Business Support administrator to join our administrative team working in Adopt South West. This post will work within the Letterbox Team which supports maintaining contact between birth families and adoptive parents.
Why work for Devon County Council:
- Good pay rates
- Flexible working hours
- Excellent health & wellbeing culture
- Local Government Pension Scheme membership
- Access to employee discount scheme: ‘Devon Discounts’ – Accommodation, Food & Drink, Leisure & Transport, and more
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2023
- Employee Assistance Programme
What skills & qualities we need from you:
- Able to use office 365 programmes, TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word/SharePoint - Basic Training will be provided
- Focussed on accurate data inputting and record keeping
- Ability to handle volumes of incoming and outgoing post
- Positive & enthusiastic attitude towards learning and supporting your colleagues
- Good communication skills & the ability to build good working relationships with colleagues, managers, senior managers, and wider colleagues
- Ability to plan your daily workload, and be adaptable to respond quickly to changing service priorities
- Ability to think on your feet and work with colleagues to resolve problems
- Able to work to deadlines, and remain calm and resilient under pressure
What key tasks/responsibilities will the role involve:
- Use of a laptop, provided by Adopt South West, to access internal systems and Microsoft packages to conduct your role
- Managing shared team mailboxes, acting on and responding to incoming/outgoing mail
- Communicating with families, Social Workers, Team Managers, Senior Managers
- Updating internal recording systems
- Inputting data word documents
- Administering the receiving, processing, recording, and sending of Letterbox Exchanges between adopters and birth families
- Providing direct support to Team Managers, Social Workers, and Senior Managers
- You will be working in an office-based environment
Does this opportunity to join a dynamic service interest you? Then apply now.
During your application you will be asked to type a ‘supporting statement'. The supporting statement will form a vital part of the selection process, including if you are invited to formal interview. It is important that you review the job description and person specification when typing your supporting statement, as you will need to demonstrate that you have the relevant skills/qualities this role requires.
Interviews will be held virtually via Microsoft Teams, you will therefore need access to a device that has both video and microphone capability.
If you would like to find out more about this role before applying, please feel free to contact me for an informal discussion:
Name: Yvonne Rice
Telephone number: 01392 386274
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.
Reference: REQ007070
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 4QD
- Reference
REQ007070
- Occupational GroupAdministrative, Secretarial & Office Support
- Salary Details
£24,790 - £25,584 per annum
- Job TermPermanent
- Appointment TypeFull Time
- Hours
37 hours per week
- Closing Date
10/11/2024
- DBS Check Required
Yes