Business Administration Apprentice
- Exeter, Devon
- Multiple Terms
- £25,185 - £25,583 per annum
This post is ringfenced for Care Leavers only
A care leaver is a young person aged 16-25 years old who has been "looked after’" by the local authority at some point since they were 14 years old and were in care on or after their 16th birthday.
Fixed Term (up to 18 Months)
Are you looking for a role where you make a difference?
Are you looking to be part of a flexible and supportive team?
Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others?
Are you looking to work in an organisation where you are valued and provided with an attractive benefits package?
If the answer is yes, then we have an exciting opportunity for you!
We are currently looking for a Business Administration Apprentice to join our Business Support Team working in the Quality Assurance, Reviewing and Safeguarding Service (QARSS).
Why come and work for Devon County Council?:
- Good rates of pay (Grade B: £25,185 - £25,583)
- Flexibility with working hours and agile working locations
- Excellent health & wellbeing culture within the organisation
- Excellent employee discount scheme – ‘Devon Discounts’ – Accommodation, Food & Drink, Leisure & Transport and more!
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- Peninsula Pension scheme membership
- 26 days' annual leave per year (rising with length of service) plus Bank Holidays.
- Employee Assistance Programme (accessible 24/7, 365 days a year)
- Opportunity to secure a permanent role once your apprenticeship has been completed.
What skills & qualities we need from you?:
- Ability to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
- Positive & enthusiastic attitude towards learning and supporting your colleagues.
- Sense of humour.
- Willingness to learn.
- Good communication skills & the ability to build good working relationships with team members and wider colleagues.
- Ability to plan workload for the day and be adaptable when service needs might change.
- Ability to think on your feet and work with colleagues to resolve problems.
- Remain calm and resilient under pressure.
What key tasks/responsibilities will the role involve:
- You will be using a laptop, various internal systems and Microsoft packages to conduct your role.
- Working in an office environment.
- Drafting & responding to emails.
- Uploading/downloading evidence to/from internal systems, including quality checks to ensure information uploaded to systems is accurate, complete, and compliant.
- Applying confidentiality and GDPR (General Data Protection Regulation) principles when handling sensitive information.
- Inputting data into spreadsheet/word documents.
- Supporting with Subject Access Requests/Police Search requests.
- Ingoing/outgoing mail.
- Processing and sending out letters.
- Managing and maintaining accurate electronic and paper records in line with data protection and retention policies.
- Please note that this role may involve access to and review of confidential or potentially sensitive information. Appropriate support and guidance will be provided.
Are you interested by what you have seen above? Then don't delay! This is your opportunity to join a vibrant and dynamic team.
Part of the application will include you having to type a supporting statement. It is important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!
If you would like to find out more about the role above, please feel free to contact the following person for an informal discussion before applying:
Name: Matthew Bones (Business Support Manager)
Telephone number: 01392 382378
How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
- This role requires a DBS disclosure.
Reference: REQ009648
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 4QD
- Reference
REQ009648
- Occupational GroupAdministrative, Secretarial & Office SupportCare Experienced Young People Ringfenced Opportunities
- Salary Details
£25,185 - £25,583 per annum
- Job TermFixedTraining / apprenticeship
- Appointment TypeFull TimeTraining / apprenticeship
- Hours
37 hours per week
- Closing Date
11/06/2026
- DBS Check Required
Yes