Assistant Transport Co-Ordinating Officer (Concessionary Travel) (Ref 4885)
- Multiple Locations
- Full Time
- £22,777 - £24,496 per annum
The National Bus Pass is an England-wise concession currently enjoyed by more than 130.000 Devon residents. It allows the holder to travel for free by bus from 09:30 weekdays or unlimited travel weekends and Bank Holidays.
The Concessionary Travel Team are seeking someone to join the Team to administer the concession. This involves processing applications received online, by post or by e-mail, dealing with enquiries and assisting elderly and vulnerable residents in accessing the concession. We also conduct on-bus surveys throughout the county travelling by bus to ensure passes are being used in accordance with the terms and conditions of use.
Experience of working in a busy office environment with changing demands and an ability to prioritise workload is essential. Excellent IT skills are essential as you will be using a range of Microsoft systems including Teams/Outlook/Excel and bespoke systems for issuing and managing passes and managing casework. A good geographical knowledge of Devon is advantageous bus not essential.
Devon County Council can accommodate agile working, with a combination of working from both from home and in our office at County Hall in Exeter once fully trained.
Please click Apply Now to see the Job Description.
For an informal discussion please contact Mark Wilson on 01392 383045.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working -The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 4QD
- Reference
REQ004885
- Occupational GroupEnvironment, Conservation & Waste
- Salary Details
£22,777 - £24,496 per annum
- Job TermPermanent
- Appointment TypeFull Time
- Hours
37 hours per week
- Closing Date
07/06/2023
- DBS Check Required
No