Arranging Support Coordinator
- Multiple Locations
- Full Time
- £25,992 - £27,711 per annum
Are you highly organised, confident with IT systems, and passionate about supporting people in your community? Join Devon County Council as an Arranging Support Co-ordinator and play a key role in helping individuals access the care they need.
As part of our friendly and supportive team, you’ll coordinate the delivery of health and social care services for people with assessed eligible needs. Working closely with care managers, health professionals, and accredited providers, you’ll ensure timely and appropriate support is arranged—whether through commissioned services or direct payments for those choosing to self-direct their care.
What You’ll Be Doing
- Coordinating care arrangements with residential and nursing providers.
- Managing service documentation and ensuring contracts meet legal and policy requirements.
- Coordinating care arrangements for providers delivering personal care and enabling in their own home
- Coordinating care arrangements with supported living provision, live in care or extra-care housing providers.
- Supporting the setup of direct payments for individuals managing their own care.
- Maintaining accurate records and handling sensitive information with care.
- Liaising with professionals and providers via phone, email, and MS Teams.
What We’re Looking For
- Strong communication skills, both written and verbal.
- Confidence using bespoke IT systems and Microsoft Office applications.
- Excellent attention to detail and the ability to manage multiple tasks.
- A good standard of Maths and English (GCSE Grade C/4 or equivalent).
- Experience in a health, social care, or customer-focused environment is desirable.
Why Join Us?
- Flexible working options available to be highlighted at interview for consideration after the initial induction and probationary period.
- Hybrid working model with 50% office-based time at our modern, well-equipped offices in Taw View, Barnstaple.
- Free onsite parking and portable office equipment provided.
- Opportunities for training and career development within Devon County Council.
- A welcoming and inclusive team environment.
This role requires an Enhanced DBS check.
We are committed to equality of opportunity and welcome applications from all backgrounds. Please let us know in your application if you require any reasonable adjustments.
For an informal discussion please contact Anthony 01392 388004 (Monday to Friday) or Sarah 01392 381497 (Monday to Thursday).
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click here to see the Job Description
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
Reference: REQ007970
Interview Date: 30th June 2025 at Taw View, North Walk, Barnstaple