Arranging Support Co-ordinator - Ref 6815
- Multiple Locations
- Full Time
- £24,702 - £26,421 per annum
This is an exciting opportunity if you are keen to progress your career within the field of Adult Social Care. Join us at Care Direct Plus to be part of our ongoing commitment to high quality service delivery, integrated care and partnership working, in support of positive outcomes for the people and communities of Exeter, East and Mid Devon.
Co-ordinator role
As an Arranging Support Co-ordinator, you will be working in the Care Direct Plus team to help source and co-ordinate care services to meet outcomes identified in individual support plans, following an assessment or review of need by care management staff. You will also be sourcing and co-ordinating care services on behalf of the NHS to facilitate discharge from hospital or rehabilitation, and under continuing healthcare or other funding arrangements. Working within agreed contracting arrangements you will be setting up commissioned services with a wide range of accredited providers, and direct payments for service users who have opted to self-direct their own support. You will be responsible for the maintenance and updating of relevant case management records and financial systems.
About you
We are looking for applicants who will be confident in communicating with a range of support providers, with care managers and partner agencies, and with service users and their families. You will be confident with ICT, have good time-management skills with a keen attention to detail and be able to work under pressure. You will be self-motivated, able to manage your work individually as well as working as part of a team and be adaptable to change. You will be committed to equality and diversity, to good customer service and to achieving personalised outcomes for vulnerable people. Ideally you will have experience of working in an administrative, clerical or other function within a social care or health environment.
What we can offer you
In return, you will be part of a friendly, supportive and evolving team with regular supervision, appraisal, team meetings, and access to learning and development opportunities.
We are keen to retain our most talented staff. While we will be encouraging you to progress and develop, we will also support you to achieve a healthy work-life balance in this fantastic part of the country. Amongst other things, we offer 25 days annual leave (plus bank holidays) rising to 30 days after 5 years, and a generous pension. We embrace the positive benefits of a diverse workforce and are committed to providing an environment that is inclusive and safe.
We also promote the opportunity to work flexibly. In the Arranging Support Team staff attend the office for half of their working week, in order to collaborate with colleagues and co-located teams in person. For the rest of the working week you will have the option of working remotely.
The Arranging Support Co-ordinator role within Care Direct Plus will work a 5-day week on a staff rotation basis over six days; Monday to Saturday, office hours. Saturday working attracts an enhanced rate. Currently staff are required to work on average one Saturday every 18 weeks, though this may be subject to change to meet the needs of the service.
Please note: the interview process will also include occupational testing.
For any further details or to arrange an informal discussion, please contact: Anthony Corkin, Arranging Support Team Manager via email: anthony.corkin@devon.gov.uk or tel: 01392 383000.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.
Interview Date: 1st October 2024